Returns & Refunds Policy

1. Returns Overview

At WEAR_XXIII, we want you to be completely satisfied with your purchase. We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

2. Eligibility for Returns

To be eligible for a return, please ensure that:

• The item was delivered within the last 30 days.
• The item is in its original packaging.
• The item isn't used or damaged.
• You have the receipt or proof of purchase.

Certain items cannot be returned, including perishable goods, custom products (including products utilizing our custom sizing adjustments), digital downloads, and personal care goods.

3. Process for Returning an Item

To start a return, please contact our support team. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

4. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

5. Damages and Issues

In the event that your order arrives damaged in any way, please email us as soon as possible with your order number and a photo of the item's condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

6. Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.