Shipping Policy - WEAR

1. Order Processing Time

All orders placed with WEAR_XXIII are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

For flat rate shipping: We offer flat rate shipping of R 150,00 on all standard orders.

Free Shipping: We offer free shipping on all orders over R 2 500,00. If your order qualifies, the free shipping option will be automatically applied at checkout.

3. In-Store Pickup

You can skip the shipping fees with free local pickup. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.

4. International Shipping

We currently offer international shipping to select countries. Please note that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. WEAR_XXIII is not responsible for these charges if they are applied and are your responsibility as the customer.

5. How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven't received your order within 7 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.